IMPORTANT NOTICE

This Advertising & Lead Generation Disclaimer (“Disclaimer”) applies to all users, visitors, customers, advertisers, brokers, agents, developers, property owners, investors, lenders, vendors, service providers, and other parties interacting with LiBe Holdings, S.A.S., and any of its parents, subsidiaries, affiliates, successors, assigns, related entities, controlled entities, commonly controlled entities, licensed operators, authorized representatives, officers, directors, employees, contractors, agents, brokers, partners, and service providers (collectively, “LiBe,” “Company,” “we,” “our,” or “us”).

This Disclaimer governs all advertising, marketing, promotional, lead generation, lead distribution, referral, prospecting, customer acquisition, listing promotion, and related activities conducted through any LiBe website, application, platform, marketplace, communication channel, social media account, advertising network, software platform, or service.

By accessing or using any Service, you acknowledge and agree to this Disclaimer.

1. Introduction

This Consumer Rights & Legal Notices page explains important consumer protection, privacy, data rights, communications, complaint, and jurisdiction-specific notices that may apply when individuals access or use the website, property listings, communications, advertisements, property search tools, forms, digital platforms, or related services of LiBe Holdings SAS.

This page is intended to provide transparent information to users across the Americas, including Colombia, the United States, Canada, Mexico, Brazil, Peru, Chile, Argentina, Panama, Costa Rica, Ecuador, Uruguay, the Caribbean, and other jurisdictions.

Because consumer protection, privacy, real estate, e-commerce, advertising, and communications laws vary by country and region, this page does not replace local legal requirements. Where mandatory local law gives users additional rights, those rights apply.

2. Company Information

LiBe Holdings SAS
NIT: 902-043-981
Registered Office: Barranquilla, Atlántico, Colombia
Legal, Privacy, and Consumer Rights Contact: legal@letslibe.com

For consumer rights, privacy rights, legal notices, data requests, opt-out requests, complaints, corrections, listing concerns, communications preferences, or regulatory inquiries, contact: legal@letslibe.com

3. Scope of These Notices

These Consumer Rights & Legal Notices apply to:

1. Website visitors.
2. Registered users.
3. Property buyers.
4. Property sellers.
5. Property owners.
6. Tenants.
7. Landlords.
8. Real estate investors.
9. Developers.
10. Brokers.
11. Agents.
12. Property managers.
13. Advertising recipients.
14. Email, SMS, WhatsApp, phone, social media, and notification recipients.
15. Individuals who submit inquiries, forms, or property information.
16. Individuals who interact with LiBe in any online or offline manner.

These notices should be read together with LiBe’s Privacy Policy, Personal Data Processing Policy, Cookie Policy, Terms of Service, Fair Housing Statement, MLS/IDX & Property Disclaimer, Communications Consent Policy, and any other legal notices posted on our website.

4. Important Legal Disclaimer

The information on this page is provided for transparency and compliance purposes only.

Nothing on this page constitutes legal, tax, financial, investment, accounting, real estate brokerage, immigration, insurance, appraisal, or professional advice.

Users should consult qualified professionals in the jurisdiction where the property is located or where the user resides before making legal, financial, real estate, or investment decisions.

LiBe reserves all rights, defenses, limitations, exceptions, and protections available under applicable law.

5. Colombia Consumer Protection Notice

LiBe Holdings SAS is registered in Colombia and is committed to complying with applicable Colombian consumer protection, personal data, electronic commerce, commercial, and advertising laws.

Colombia’s Consumer Protection Statute, Law 1480 of 2011, is designed to protect, promote, and guarantee the effectiveness and free exercise of consumer rights. The Ministry of Commerce, Industry, and Tourism identifies Law 1480 of 2011 as Colombia’s Consumer Protection Statute.

Where applicable, users may have rights related to:

1. Receiving truthful, clear, sufficient, timely, verifiable, understandable, accurate, and suitable information.
2. Protection against misleading advertising.
3. Protection of contractual rights.
4. Access to terms and conditions.
5. Product or service quality and suitability, where applicable.
6. Consumer claims and complaints.
7. Withdrawal rights in certain online transactions are legally applicable.
8. Protection of personal data.
9. Fair treatment in consumer relationships.
10. Access to competent consumer protection authorities.

6. Colombian E-Commerce Notice

For online transactions and digital services in Colombia, LiBe will seek to provide relevant information such as:

1. Company identity.
2. Contact information.
3. Terms and conditions.
4. Main characteristics of services.
5. Pricing information where applicable.
6. Applicable taxes or charges are known.
7. Payment methods are applicable.
8. Communication channels.
9. Privacy and data processing policies.
10. Complaint channels.

For Colombian e-commerce, the International Trade Administration notes that Law 1480 of 2011 applies to online transactions and requires pricing transparency, disclosure of product information, terms and conditions, and certain withdrawal rights.

Real estate transactions may involve additional legal, notarial, registration, tax, brokerage, consumer, and property-specific requirements. Users should independently verify all property and transaction details before proceeding.

7. Colombian Personal Data Rights

Under Colombia’s personal data protection framework, users may have the right to:

1. Know, update, and rectify their personal data.
2. Request proof of authorization granted for processing.
3. Be informed about how their personal data has been used.
4. Submit complaints before the Superintendencia de Industria y Comercio.
5. Revoke authorization and/or request deletion where legally applicable.
6. Access their personal data free of charge in accordance with applicable law.

Requests may be submitted to: legal@letslibe.com

Subject line: Colombia Data Rights Request

8. Superintendencia de Industria y Comercio

The Superintendencia de Industria y Comercio, commonly known as the SIC, is the Colombian authority responsible for consumer and personal data protection.

Before filing a complaint with the SIC concerning personal data, users should submit a request or claim to LiBe through:

legal@letslibe.com

LiBe will review and respond in accordance with applicable law.

9. United States Privacy and Consumer Notice

Users located in the United States may have privacy, consumer protection, electronic communications, advertising, and real estate-related rights, depending on federal, state, and local law.

These rights may vary by state.

LiBe may provide additional disclosures or opt-out mechanisms where required by state privacy laws, communications laws, consumer protection laws, advertising rules, or real estate-related regulations.

10. California Consumer Privacy Act and California Privacy Rights Act Notice

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, commonly referred to as the CCPA/CPRA.

The California Attorney General explains that the CPRA amended the CCPA and added additional privacy protections beginning January 1, 2023, including rights such as correcting inaccurate personal information and limiting the use and disclosure of sensitive personal information.

Depending on applicability, California residents may have the right to:

1. Know what categories of personal information we collect.
2. Know the categories of sources from which personal information is collected.
3. Know the purposes for collecting, using, selling, or sharing personal information.
4. Know the categories of third parties to whom information is disclosed.
5. Access specific pieces of personal information.
6. Request deletion of personal information, subject to exceptions.
7. Request correction of inaccurate personal information.
8. Opt out of the sale of personal information.
9. Opt out of the sharing of personal information for cross-context behavioral advertising.
10. Limit the use and disclosure of sensitive personal information where applicable.
11. Not to be discriminated against for exercising privacy rights.

California requests may be submitted to: legal@letslibe.com

Subject line: California Privacy Request

11. Notice of Right to Opt Out of Sale or Sharing

LiBe does not sell personal information in exchange for money.

However, some privacy laws broadly define “sale,” “sharing,” “targeted advertising,” or “cross-context behavioral advertising” to include certain advertising cookies, pixels, retargeting tools, analytics, lead attribution tools, or other advertising technologies.

Where applicable, users may opt out of sale, sharing, targeted advertising, or cross-context behavioral advertising.

To submit an opt-out request, contact: legal@letslibe.com

Subject line: Do Not Sell or Share My Personal Information

Where available, users may also use the website link labeled: Do Not Sell or Share My Personal Information

12. Sensitive Personal Information

Where applicable law recognizes sensitive personal information, users may have the right to limit certain uses or disclosures of such information.

LiBe does not intentionally use sensitive personal information for purposes that require a “limited use” right unless disclosed and permitted by applicable law.

Requests may be submitted to: legal@letslibe.com

Subject line: Limit Sensitive Personal Information Request

13. Non-Discrimination for Exercising Privacy Rights

LiBe will not unlawfully discriminate against users for exercising applicable privacy rights.

This means LiBe will not unlawfully:

1. Deny services.
2. Charge different prices.
3. Provide a different level or quality of service.
4. Retaliate.
5. Penalize users.

This does not prevent LiBe from providing different services where the difference is reasonably related to the value or availability of data or where permitted by applicable law.

14. Authorized Agents

Where applicable law permits, a user may designate an authorized agent to submit a privacy request.

LiBe may require:

1. Proof that the agent is authorized.
2. Verification of the user’s identity.
3. Confirmation that the user authorized the request.
4. Additional documentation where legally permitted.

15. Verification of Requests

To protect users’ privacy and security, LiBe may verify the identity of the person submitting a request before acting on it.

Verification may include:

1. Confirming email ownership.
2. Confirming phone ownership.
3. Requesting account information.
4. Requesting transaction or inquiry details.
5. Requesting identity documentation where appropriate and lawful.
6. Matching submitted information with records maintained by LiBe.

LiBe will use verification information only for verification and request handling unless otherwise permitted by law.

16. ARCO Rights

Users in several Latin American jurisdictions may have rights commonly known as ARCO rights.

ARCO generally refers to:

Access

The right to know whether LiBe processes personal data about you and to access such data where applicable.

Rectification

The right to request correction, update, or completion of inaccurate, outdated, incomplete, or incorrect personal data.

Cancellation

The right to request deletion, cancellation, or removal of personal data where legally applicable.

Opposition

The right to object to certain processing activities where permitted by law.

ARCO rights and procedures vary by country. LiBe will evaluate requests based on the applicable law, the data, and the processing activity.

ARCO requests may be submitted to: legal@letslibe.com

Subject line: ARCO Rights Request

17. Mexico Privacy Notice

For users in Mexico, personal data rights may include access, rectification, cancellation, opposition, revocation of consent, and limitation of use or disclosure, depending on the applicable legal framework.

Requests may be submitted to: legal@letslibe.com

Subject line: Mexico Privacy Request

18. Perú Consumer Rights and Complaints Book

For users in Peru or for transactions subject to Peruvian consumer protection law, a Complaints book may be required if a provider has a qualifying commercial establishment or online sales platform in Peru.

Indecopi explains that the Complaints book is a consumer protection tool that must be available in commercial establishments or internet sales platforms that have a branch in Peru.

Indecopi also states that digital platforms or web portals must permanently display the link to the Complaints book when applicable.

If LiBe is legally required to provide a Peruvian Complaints book, LiBe will provide the corresponding link or complaint mechanism on the website.

Peru-related complaints may be submitted to: legal@letslibe.com

Subject line: Perú Complaints Book / Consumer Complaint

Please include:

1. Full name.
2. Identification document, if applicable.
3. Contact information.
4. Description of the complaint or claim.
5. Property, service, transaction, or communication is involved.
6. Requested resolution.
7. Supporting documents, if available.

19. Brazil LGPD Notice

For users in Brazil, the Lei Geral de Proteção de Dados (LGPD) may provide rights regarding personal data.

Brazil’s ANPD states that it is the authority responsible for protecting personal data and privacy in Brazil, including under the LGPD.

Depending on applicability, Brazilian users may have rights including:

1. Confirmation of processing.
2. Access to personal data.
3. Correction of incomplete, inaccurate, or outdated data.
4. Anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data.
5. Data portability, where applicable.
6. Deletion of personal data processed with consent, subject to legal exceptions.
7. Information about sharing.
8. Information about the possibility of denying consent and the consequences of denial.
9. Revocation of consent.
10. Review of certain automated decisions where applicable.

Brazil-related privacy requests may be submitted to: legal@letslibe.com

Subject line: Brazil LGPD Request

20. Canada Privacy and Consumer Notice

For users in Canada, privacy and consumer rights may vary by federal, provincial, and territorial law.

Depending on applicability, users may have rights to:

1. Understand why personal information is collected.
2. Provide meaningful consent where required.
3. Access personal information.
4. Correct inaccurate information.
5. Withdraw consent, subject to legal or contractual limitations.
6. Challenge compliance.
7. Receive transparent information about privacy practices.
8. Submit complaints to applicable authorities.

Canada-related requests may be submitted to: legal@letslibe.com

Subject line: Canada Privacy / Consumer Request

21. Argentina, Chile, Uruguay, Ecuador, Panama, Costa Rica, and Other Americas Notices

Users in other countries in the Americas may have rights under local data protection, consumer protection, advertising, electronic commerce, real estate, anti-discrimination, and communications laws.

Depending on the jurisdiction, users may have rights to:

1. Access personal data.
2. Correct personal data.
3. Delete personal data.
4. Oppose processing.
5. Revoke consent.
6. Limit communications.
7. File consumer complaints.
8. Receive truthful and clear advertising.
9. Receive accurate service information.
10. Challenge the misuse of personal information.

Requests may be submitted to: legal@letslibe.com

Subject line: Privacy / Consumer Rights Request

22. Marketing Communications Rights

Users may opt out of marketing communications at any time.

Email

Users may unsubscribe by clicking the unsubscribe link in marketing emails or by contacting: legal@letslibe.com

SMS/Text Messages

Users may opt out by replying STOP, following message instructions, or contacting legal@letslibe.com

WhatsApp

Users may opt out by sending STOP, UNSUBSCRIBE, or another clear opt-out message, or by contacting: legal@letslibe.com

Phone Calls

Users may request that LiBe stop marketing calls by contacting: legal@letslibe.com

Push Notifications

Users may disable push notifications through browser, device, or app settings.

Opting out of marketing communications does not prevent LiBe from sending transactional, legal, security, service-related, or account-related communications where permitted by law.

23. Cookies, Advertising, and Tracking Choices

LiBe may use cookies, pixels, analytics tools, advertising technologies, and similar tools.

Users may manage cookies through:

1. Cookie Settings on the website.
2. Browser controls.
3. Device settings.
4. Advertising platform settings.
5. “Do Not Sell or Share My Personal Information” link, where applicable.
6. Global Privacy Control or similar signals where legally required and technically feasible.
7. Requests to legal@letslibe.com.

See LiBe’s Cookie Policy for more information.

24. Real Estate Consumer Notice

Property information displayed by LiBe may come from third parties, including property owners, developers, brokers, agents, MLS/IDX providers, listing portals, public records, and data providers.

All property information is provided for informational purposes only and may be inaccurate, incomplete, outdated, or subject to change.

Users should independently verify:

1. Property availability.
2. Property price.
3. Measurements.
4. Legal title.
5. Taxes.
6. Fees.
7. Permits.
8. Zoning.
9. Financing.
10. Physical condition.
11. Rental restrictions.
12. HOA or condominium rules.
13. Government approvals.
14. Transaction documents.
15. Any investment projections.

LiBe does not guarantee the accuracy, availability, legality, condition, financing, profitability, or suitability of any property.

25. Fair Housing and Equal Opportunity Notice

LiBe supports fair housing and equal opportunity principles.

LiBe does not support unlawful discrimination in property services, listings, advertising, inquiries, communications, or real estate-related activities.

Users may report fair housing or discrimination concerns to: legal@letslibe.com

Subject line: Fair Housing / Equal Opportunity Complaint

26. Accessibility Notice

LiBe seeks to provide accessible digital services and communications where reasonably possible and required by applicable law.

Accessibility-related requests may be submitted to: legal@letslibe.com

Subject line: Accessibility Request

27. Intellectual Property and Copyright Notice

All content on the LiBe website, including property descriptions, photographs, videos, designs, trademarks, logos, databases, software, listings, and visual materials, may be protected by intellectual property laws and third-party rights.

Users may not copy, scrape, reproduce, distribute, modify, download, publish, sell, license, train AI systems on, or commercially exploit LiBe content or listing data without authorization.

Copyright or intellectual property complaints may be submitted to: legal@letslibe.com

Subject line: Copyright / Intellectual Property Notice

28. Anti-Scraping and Automated Access Notice

Users may not use bots, scrapers, crawlers, spiders, automated tools, AI systems, browser extensions, or data extraction technologies to access, copy, download, mine, train on, aggregate, or republish LiBe content or property data without prior written authorization.

LiBe reserves the right to block access, suspend accounts, report abuse, preserve evidence, and pursue legal remedies.

29. Complaint Procedure

Users may submit complaints or legal notices by contacting: legal@letslibe.com

Please include:

1. Full name.
2. Contact information.
3. Country or state of residence.
4. Description of the issue.
5. Relevant listing, URL, account, communication, or transaction.
6. Supporting documents.
7. Requested resolution.

LiBe may request additional information to verify identity, understand the complaint, or process the request.

30. Response Times

LiBe will respond to requests within the timeframe required by applicable law.

Because legal response periods vary by jurisdiction and request type, response times may differ.

If LiBe requires additional time, verification, or information, we may contact the user where permitted by law.

31. Limitations and Exceptions

Some rights may be limited by legal exceptions.

LiBe may deny or limit a request where permitted by law, including when necessary to:

1. Comply with legal obligations.
2. Complete transactions.
3. Provide requested services.
4. Detect security incidents.
5. Prevent fraud.
6. Protect rights and safety.
7. Maintain business records.
8. Exercise free expression or legal rights.
9. Defend legal claims.
10. Preserve evidence.
11. Comply with tax, accounting, regulatory, or contractual obligations.
12. Maintain data required by law.

32. No Waiver of Mandatory Rights

Nothing in these Consumer Rights & Legal Notices is intended to waive any non-waivable consumer, privacy, data protection, real estate, accessibility, fair housing, or other statutory rights.

If any provision conflicts with mandatory law, the applicable mandatory law controls.

33. Governing Law and Jurisdiction

Except where mandatory consumer or privacy law requires otherwise, these notices, the website, and LiBe’s services are governed by the laws of the Republic of Colombia.

To the maximum extent permitted by law, disputes shall be submitted to the competent courts located in:

Barranquilla, Atlántico, Colombia

Nothing in this section limits mandatory rights that consumers may have under applicable local law.

34. Language Notice

These notices may be provided in English, Spanish, Portuguese, or other languages.

If there is a conflict between translations, the Spanish version may prevail to the maximum extent permitted by law, unless mandatory law requires otherwise.

Users may contact LiBe for clarification at: legal@letslibe.com

35. Updates to These Notices

LiBe may update these Consumer Rights & Legal Notices from time to time to reflect:

1. Legal changes.
2. Regulatory changes.
3. Operational changes.
4. New services.
5. New communication channels.
6. Website changes.
7. Privacy or consumer protection updates.
8. Updated risk management practices.

The updated version will be posted on the website with the revised “Last Updated” date.

36. Contact Information

For all consumer rights, privacy rights, legal notices, complaints, data protection, accessibility, fair housing, communications, opt-out, property listing, or compliance requests, contact:

LiBe Holdings SAS
NIT: 902-043-981
Registered Office: Barranquilla, Atlántico, Colombia
Email: legal@letslibe.com

Recommended subject lines:

• Consumer Rights Request
• Privacy Rights Request
• Do Not Sell or Share My Personal Information
• ARCO Rights Request
• California Privacy Request
• Brazil LGPD Request
• Perú Libro de Reclamaciones
• Colombia Consumer Complaint
• Listing Correction Request
• Fair Housing Complaint
• Accessibility Request
• Legal Notice

37. Acknowledgment

By accessing or using LiBe’s website, submitting information, interacting with listings, communicating with LiBe, subscribing to alerts, or using LiBe’s services, you acknowledge that you have read and understood these Consumer Rights & Legal Notices.

Where legally required, your rights remain available regardless of this acknowledgment.

LiBe Holdings, S.A.S.

NIT: 902-043-981

Barranquilla, Atlántico, Colombia

Puerto Rico Real Estate Broker License: C-17849

All legal notices, compliance inquiries, complaints, and requests should be submitted to: legal@letslibe.com

Last Updated: September 7, 2026