Last Updated: June 8, 2026

1. ACCEPTANCE OF TERMS

These Terms of Service (“Terms”) constitute a legally binding agreement between LiBe Holdings SAS (“LiBe,” “Company,” “we,” “our,” or “us”) and any individual, entity, organization, customer, visitor, subscriber, purchaser, advertiser, broker, agent, developer, property owner, tenant, investor, contractor, or other user (“User,” “you,” or “your”) accessing or using any website, application, platform, marketplace, communication channel, content, software, service, subscription, advertising service, real estate service, marketing service, or related offering operated by LiBe.

By accessing, browsing, registering, subscribing, purchasing, communicating with, or otherwise using any LiBe service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must immediately discontinue use of all Services.

2. DEFINITIONS

For purposes of these Terms:

“Services”

Means all services, products, content, subscriptions, platforms, communications, software, websites, applications, advertising services, marketing services, creative services, property-related services, and technology solutions provided by LiBe.

“Content”

Means text, graphics, logos, photographs, videos, audio, designs, source files, databases, software, code, AI-generated materials, property information, and all other materials available through the Services.

“User Content”

Means information, content, files, images, comments, reviews, messages, property information, and materials submitted by users.

“Subscription”

Means any recurring paid service, membership, package, retainer, or access plan offered by LiBe.

“Property Information”

Means listings, property descriptions, maps, photographs, floor plans, pricing information, market data, ownership information, and related materials.

3. INTERNATIONAL APPLICABILITY

These Terms are intended to apply globally, including users located in:

• North America

• Central America

• South America

• The Caribbean

• Territories and dependencies located within the Americas

LiBe intends these Terms to be enforced to the fullest extent permitted by applicable law.

Where mandatory local law grants non-waivable rights, those rights shall apply only to the extent required by law.

All remaining provisions shall remain fully enforceable.

4. ELIGIBILITY

To use the Services, you represent and warrant that:

• You are at least eighteen (18) years of age or the age of majority in your jurisdiction.

• You possess legal capacity to enter into contracts.

• You have authority to bind any entity you represent.

• Information you provide is accurate and current.

• Your use complies with applicable laws.

LiBe may deny access to any user at its sole discretion.

5. SERVICES PROVIDED

LiBe may provide:

Real Estate Services

• Property Listings

• Property Marketing

• Real Estate Search Tools

• Property Advertising

• MLS/IDX Display Services

• Property Lead Generation

Creative Services

• Graphic Design

• Branding

• Photography

• Videography

• Drone Services

• Copywriting

Digital Services

• Website Design

• Website Development

• Software Solutions

• Digital Products

• Marketing Assets

Marketing Services

• Advertising Campaigns

• SEO Services

• Lead Generation

• Social Media Marketing

• Content Marketing

Subscription Services

• Memberships

• Premium Listings

• Retainers

• Marketing Packages

• SaaS Products

LiBe may add, remove, modify, suspend, or discontinue Services without notice.

6. NO PROFESSIONAL ADVICE

Information available through the Services is provided solely for informational purposes.

LiBe does not provide:

• Legal advice

• Tax advice

• Financial advice

• Investment advice

• Accounting advice

• Engineering advice

• Surveying advice

• Appraisal services

Users should consult qualified professionals before making decisions.

No content on the Services shall create a professional advisory relationship.

7. NO BROKERAGE, AGENCY, OR FIDUCIARY RELATIONSHIP

Use of the Services does not create:

• Agency relationship

• Brokerage relationship

• Fiduciary relationship

• Partnership

• Joint venture

• Employment relationship

Unless expressly established through a separate written agreement signed by LiBe.

8. PROPERTY INFORMATION DISCLAIMER

Property information may originate from:

• Owners

• Agents

• Brokers

• Developers

• MLS Systems

• Public Records

• Third-Party Data Providers

LiBe does not independently verify all information.

Accordingly:

• Property information may contain inaccuracies.

• Availability may change without notice.

• Prices may change without notice.

• Square footage may be estimated.

• Maps may be approximate.

• Photographs may not reflect current conditions.

• Renderings may differ from final construction.

Users must independently verify all information.

9. MLS & IDX DISCLOSURE

Where MLS or IDX information is displayed:

• Information is deemed reliable but not guaranteed.

• Copyright remains with the applicable MLS.

• Listing status may change without notice.

• Data may be delayed.

• Errors may occur.

Users may not:

• Copy MLS content.

• Republish MLS content.

• Scrape MLS data.

• Build competing databases.

LiBe assumes no responsibility for MLS inaccuracies.

10. USER ACCOUNTS

Users may be required to create accounts.

Users agree to:

• Provide accurate information.

• Maintain account security.

• Protect credentials.

• Immediately report unauthorized access.

LiBe reserves the right to:

• Suspend accounts.

• Restrict accounts.

• Terminate accounts.

• Remove content.

At its sole discretion and without liability.

11. ACCOUNT SECURITY

Users are solely responsible for activities occurring under their accounts.

LiBe shall not be liable for losses resulting from:

• Credential theft

• Unauthorized access

• Password sharing

• User negligence

Users must implement reasonable security practices.

12. ELECTRONIC CONSENT

Users agree that:

• Electronic signatures are legally binding.

• Electronic records satisfy writing requirements.

• Electronic notices satisfy legal notice requirements.

• Electronic communications constitute valid agreements.

To the fullest extent permitted by applicable law.

13. COMMUNICATIONS CONSENT

By providing contact information, users consent to receive communications through:

• Email

• SMS

• WhatsApp

• Telephone

• Push Notifications

• Social Media Messaging

• In-App Messaging

• Future communication technologies

Communications may include:

• Property alerts

• Marketing messages

• Service notifications

• Security notices

• Customer support

Users may withdraw consent as provided in the Communications Policy.

14. FAIR HOUSING COMPLIANCE

LiBe supports equal housing opportunities.

LiBe prohibits discrimination based upon:

• Race

• Color

• Religion

• National Origin

• Sex

• Gender Identity

• Sexual Orientation

• Familial Status

• Disability

• Age

• Marital Status

• Any protected characteristic recognized by applicable law

Users agree not to engage in discriminatory conduct through the Services.

15. USER REPRESENTATIONS

Users represent and warrant that:

• They possess all rights necessary to submit content.

• Submitted content does not violate laws.

• Submitted content does not infringe intellectual property rights.

• Submitted information is truthful.

Users assume full responsibility for the content they submit.

16. FEES AND PAYMENT OBLIGATIONS

Users agree to pay all fees associated with purchased Services.

All prices displayed by LiBe are subject to change without notice unless otherwise specified in a written agreement.

Users are responsible for:

• Applicable taxes
• VAT
• Sales taxes
• Withholding taxes
• Government fees
• Currency conversion fees
• Bank charges
• Payment processor fees

LiBe reserves the right to suspend Services for non-payment.

17. SUBSCRIPTIONS AND AUTOMATIC RENEWALS

Certain Services are subscription-based.

Subscriptions may renew:

• Monthly
• Quarterly
• Annually
• Multi-year

Unless canceled before the applicable renewal deadline.

Users authorize LiBe to automatically charge the payment method on file.

Renewal notices may be provided where required by applicable law.

18. CANCELLATION OF SUBSCRIPTIONS

Monthly subscriptions must generally be canceled at least seven (7) calendar days before renewal.

Annual subscriptions should generally be canceled at least thirty (30) calendar days before renewal.

Cancellation requests must be submitted through:

• Account settings
• Customer portal
• Approved cancellation process
• legal@letslibe.com

Termination of a subscription does not automatically generate refunds.

19. REFUNDS

Except where prohibited by mandatory law:

• All sales are final.
• Refund requests must be submitted within twenty-four (24) hours of purchase.
• After twenty-four (24) hours, purchases become non-refundable.

No refunds shall be issued for:

• Completed services
• Delivered digital products
• Advertising spend
• Custom creative work
• Marketing services already performed
• Subscription periods already commenced

Nothing herein limits any non-waivable consumer rights.

20. DIGITAL PRODUCTS

Digital products include:

• Templates
• Source files
• Graphics
• Downloads
• Marketing materials
• Digital reports
• Software
• Website files
• AI-generated content

Upon delivery, access, or download, digital products become non-refundable to the fullest extent permitted by law.

21. CREATIVE SERVICES

Creative services include:

• Photography
• Videography
• Drone services
• Graphic design
• Branding
• Website design
• Marketing content
• Advertising materials
• Social media content
• Copywriting

Creative services involve labor and expertise.

Once work begins, fees become earned progressively.

Completed work is generally non-refundable.

22. PHOTOGRAPHY, VIDEO & DRONE SERVICES

Appointments require scheduling and resource allocation.

Rescheduling may result in fees.

A minimum rescheduling fee of USD $50 may apply.

Additional fees may apply where:

• Travel has been booked.
• Vendors have been engaged.
• Drone permits have been secured.
• Specialized equipment has been reserved.

Weather delays may require rescheduling.

LiBe retains discretion regarding safe operating conditions.

23. ADVERTISING SERVICES

Advertising services may include:

• Google Ads
• Meta Ads
• Instagram Ads
• LinkedIn Ads
• TikTok Ads
• YouTube Ads
• Programmatic advertising

Advertising budgets spent on third-party platforms are non-refundable.

LiBe does not guarantee:

• Leads
• Sales
• Conversion rates
• ROI
• Rankings
• Revenue increases

24. WEBSITE DEVELOPMENT

Website projects may include:

• Discovery
• Design
• Development
• Testing
• Deployment
• Maintenance

Payments become earned as work progresses.

Clients are responsible for timely feedback and approvals.

Delays caused by clients may affect delivery timelines.

25. CLIENT MATERIALS

Users warrant that materials submitted to LiBe:

• Are lawful
• Do not infringe rights
• Do not violate trademarks
• Do not violate copyrights

Users remain responsible for their materials.

26. INTELLECTUAL PROPERTY OWNERSHIP

All LiBe intellectual property remains the exclusive property of LiBe.

This includes:

• Trademarks
• Logos
• Software
• Databases
• Website content
• Marketing content
• Documentation
• Proprietary systems

No ownership rights transfer unless expressly stated in writing.

27. LIMITED LICENSE

LiBe grants users a limited, revocable, non-exclusive, non-transferable license to access Services for lawful purposes.

Users may not:

• Copy
• Modify
• Reverse engineer
• Distribute
• Republish
• Resell

LiBe’s intellectual property without authorization.

28. USER CONTENT LICENSE

Users grant LiBe a worldwide, perpetual, irrevocable, royalty-free license to:

• Host
• Store
• Display
• Reproduce
• Modify
• Publish
• Distribute

User Content for service delivery, marketing, compliance, and business operations.

29. COPYRIGHT COMPLAINTS

Claims regarding infringement should be submitted to:

legal@letslibe.com

Notices must include:

• Identification of copyrighted work
• Identification of infringing material
• Contact information
• Good faith statement
• Signature

LiBe may remove content pending investigation.

30. AI AND AUTOMATED SYSTEMS

LiBe may use:

• Artificial Intelligence
• Machine Learning
• Automation
• Predictive Systems
• Recommendation Engines

Users acknowledge that certain content, recommendations, communications, and support interactions may be generated by automated systems.

LiBe makes no guarantee regarding AI-generated outputs.

31. PROHIBITED CONDUCT

Users may not:

• Violate laws
• Commit fraud
• Harass others
• Upload malware
• Access systems without authorization
• Scrape data
• Harvest user information
• Circumvent security
• Impersonate others
• Misuse Services

LiBe may immediately terminate access for violations.

32. ANTI-SCRAPING AND DATA EXTRACTION

Users may not use:

• Bots
• Crawlers
• Scrapers
• AI training systems
• Data harvesting tools

To extract content, listings, databases, or user information without prior written authorization.

33. NO PROFESSIONAL OR INVESTMENT ADVICE

LiBe does not provide:

• Legal advice
• Tax advice
• Financial advice
• Investment advice
• Accounting advice

Users assume responsibility for decisions made based upon information obtained through the Services.

34. REAL ESTATE INVESTMENT RISKS

Real estate investments involve substantial risks.

Risks include:

• Market fluctuations
• Regulatory changes
• Financing challenges
• Property damage
• Economic downturns
• Tenant issues

Past performance does not guarantee future results.

35. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

LIBE DISCLAIMS ALL WARRANTIES, INCLUDING:

• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY
• RELIABILITY
• AVAILABILITY

LIBE DOES NOT WARRANT THAT SERVICES WILL BE ERROR-FREE OR UNINTERRUPTED.

36. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW:

LIBE SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES
• INCIDENTAL DAMAGES
• SPECIAL DAMAGES
• CONSEQUENTIAL DAMAGES
• PUNITIVE DAMAGES
• LOST PROFITS
• LOST DATA
• LOST BUSINESS OPPORTUNITIES

TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

(A) USD $100; OR

(B) THE AMOUNT PAID TO LIBE DURING THE PRECEDING TWELVE (12) MONTHS.

37. INDEMNIFICATION

Users agree to defend, indemnify, and hold harmless LiBe and its affiliates from claims arising out of:

• Violation of these Terms
• Misuse of Services
• User Content
• Violation of the law
• Violation of third-party rights

LiBe shall not be liable for delays or failures caused by:

• Natural disasters
• War
• Terrorism
• Pandemics
• Government actions
• Internet failures
• Utility outages
• Cyberattacks
• Labor disputes

39. PRIVACY AND DATA PROTECTION

User information is governed by:

• Privacy Policy
• Personal Data Processing Policy
• Communications Policy

Users acknowledge that personal information may be processed in accordance with those policies.

40. INTERNATIONAL USERS

Services may be accessed worldwide.

Users are responsible for compliance with local laws applicable to them.

Where local law grants non-waivable rights, such rights remain unaffected.

41. CONSUMER RIGHTS SAVINGS CLAUSE

Nothing in these Terms shall be interpreted as limiting any consumer protection rights that cannot legally be waived.

Where mandatory local law grants additional protections, such protections shall apply only to the extent required.

42. CLASS ACTION AND COLLECTIVE ACTION WAIVER

To the maximum extent permitted by law:

Users agree to bring claims only in their individual capacity.

Users waive participation in:

• Class actions
• Collective actions
• Representative actions

Where such waivers are enforceable.

43. GOVERNING LAW

These Terms shall be governed by the laws of the Republic of Colombia.

44. EXCLUSIVE JURISDICTION

Except where prohibited by mandatory law:

All disputes shall be subject exclusively to the courts located in:

Barranquilla, Atlántico, Colombia

Users irrevocably submit to such jurisdiction.

45. LANGUAGE

The Services may be available in multiple languages.

In the event of inconsistencies:

The Spanish-language version shall prevail unless otherwise required by law.

46. SEVERABILITY

If any provision is determined invalid or unenforceable, the remaining provisions shall remain in full force and effect.\

47. SURVIVAL

The following provisions survive termination:

• Intellectual Property
• Payment Obligations
• Limitations of Liability
• Indemnification
• Governing Law
• Jurisdiction
• Privacy Obligations
• Dispute Resolution

48. MODIFICATIONS

LiBe may update these Terms at any time.

Changes become effective upon publication.

Continued use of Services constitutes acceptance of revised Terms.

49. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties and supersede prior understandings relating to the Services.

LiBe Holdings SAS
NIT: 902-043-981

Barranquilla, Atlántico, Colombia

Legal Department

Email: legal@letslibe.com