cookie policy
IMPORTANT NOTICE
This Disclosure applies to all users, customers, visitors, subscribers, investors, property owners, buyers, sellers, landlords, tenants, brokers, agents, developers, contractors, lenders, vendors, and other parties interacting with LiBe Holdings, S.A.S., and any of its parents, subsidiaries, affiliates, successors, assigns, related entities, controlled entities, commonly controlled entities, licensed operators, authorized representatives, officers, directors, employees, contractors, agents, brokers, partners, and service providers (collectively, “LiBe,” “Company,” “we,” “our,” or “us”).
By accessing, browsing, registering for, purchasing, subscribing to, communicating with, or otherwise using any website, application, platform, marketplace, communication channel, listing service, marketing service, advertising service, investment-related service, software, content, digital product, subscription service, or related offering operated by LiBe, you acknowledge and agree to be bound by this Disclosure and all related legal policies.
This Cookie Policy explains how LiBe Holdings SAS uses cookies, pixels, tags, web beacons, software development kits, local storage, session storage, device identifiers, tracking URLs, analytics technologies, advertising technologies, and similar tools when you access or use our website, property search tools, landing pages, advertisements, forms, communications, and related online services.
This Cookie Policy forms part of our broader Privacy Policy and Personal Data Processing Policy. By using our website, managing your cookie preferences, or continuing to interact with our services where legally permitted, you acknowledge that you have read and understood this Cookie Policy.
1. Company Information
LiBe Holdings SAS
NIT: 902-043-981
Registered Office: Barranquilla, Atlántico, Colombia
Privacy, Cookies, and Legal Contact: legal@letslibe.com
For any questions, cookie requests, consent withdrawals, opt-out requests, privacy requests, or legal communications, contact: legal@letslibe.com
2. Purpose of This Cookie Policy
This Cookie Policy is designed to explain:
- What cookies and similar technologies are.
- Which types of cookies may we use?
- Why do we use cookies?
- How cookies may collect or process personal data.
- How third parties may use cookies through our website.
- How users can manage, reject, withdraw, or change cookie preferences.
- How cookie practices relate to privacy rights across the Americas.
- How we handle advertising cookies, analytics cookies, social media cookies, and tracking technologies.
- How we address “Do Not Sell or Share” and targeted advertising choices where applicable.
This Policy is intended to support compliance with applicable privacy, consumer protection, electronic commerce, data protection, and digital advertising rules in Colombia and other jurisdictions where users may access our website.
3. Scope of This Cookie Policy
This Cookie Policy applies to cookies and similar technologies used on or through:
- The LiBe website.
- Property listing pages.
- Property search pages.
- Property inquiry forms.
- Landing pages.
- Real estate marketing pages.
- Online advertisements.
- Embedded videos, maps, chat tools, forms, widgets, or third-party tools.
- Email tracking tools, where applicable.
- SMS, WhatsApp, or communication links that direct users to our website.
- Social media integrations.
- Analytics and advertising platforms are connected to our website.
This Policy applies whether you access our website from Colombia, the United States, Canada, Mexico, Brazil, Peru, Chile, Argentina, Panama, the Caribbean, or any other country in the Americas or elsewhere.
4. What Are Cookies?
Cookies are small text files placed on your browser, computer, mobile device, tablet, or other device when you visit a website.
Cookies allow a website to recognize your browser or device, remember your preferences, support website functionality, improve security, analyze performance, personalize content, and measure advertising effectiveness.
Some cookies are placed directly by LiBe. These are called first-party cookies.
Other cookies are placed by third-party service providers, such as analytics providers, advertising platforms, social media companies, customer relationship management tools, mapping providers, video platforms, chat providers, or security tools. These are called third-party cookies.
5. Similar Technologies
In addition to cookies, we may use similar technologies, including:
- Pixels.
- Web beacons.
- Tracking tags.
- JavaScript tags.
- Local storage.
- Session storage.
- Device identifiers.
- Mobile advertising identifiers.
- Tracking URLs.
- Conversion tags.
- Analytics identifiers.
- Embedded scripts.
- Fingerprinting technologies are only used where lawful and appropriate.
- Server logs.
- SDKs, where applicable.
For simplicity, this Policy refers to all of these technologies as “cookies” or “tracking technologies.”
6. Why We Use Cookies
We may use cookies and similar technologies to:
- Operate the website.
- Maintain website security.
- Prevent fraud and abuse.
- Remember user preferences.
- Save language, region, and display settings.
- Support property search functionality.
- Remember viewed properties or saved searches.
- Enable forms and inquiry submissions.
- Provide website chat or contact tools.
- Measure website traffic.
- Understand how users interact with listings.
- Improve website performance.
- Personalize property recommendations.
- Deliver relevant advertisements.
- Measure marketing campaigns.
- Retarget users who showed interest in properties.
- Analyze lead sources.
- Improve customer experience.
- Comply with legal obligations.
- Maintain consent records.
7. Categories of Cookies We Use
7.1 Strictly Necessary Cookies
Strictly necessary cookies are required for the website to function properly.
These cookies may be used for:
- Page navigation.
- Website security.
- Load balancing.
- Session management.
- Fraud prevention.
- Form submission.
- Cookie consent management.
- Authentication.
- User preference storage is essential.
- Protection against malicious activity.
Because these cookies are necessary to provide the website, they generally cannot be disabled through our cookie preference tool. You may block them in your browser, but some website features may stop working.
Examples may include:
- Session cookies.
- Security cookies.
- Consent preference cookies.
- Load balancing cookies.
- Anti-fraud cookies.
7.2 Functional Cookies
Functional cookies allow the website to remember choices and provide enhanced features.
These cookies may remember:
- Language preferences.
- Region preferences.
- Currency display preferences.
- Saved search settings.
- Recently viewed properties.
- Form preferences.
- User interface settings.
- Chat preferences.
- Login preferences, where applicable.
If you disable functional cookies, some personalized features may not work properly.
7.3 Analytics and Performance Cookies
Analytics cookies help us understand how users interact with the website.
These cookies may collect information such as:
- Pages visited.
- Time spent on pages.
- Listings viewed.
- Search filters used.
- Clicks and scrolling behavior.
- Referring websites.
- Device type.
- Browser type.
- Approximate location.
- Website performance.
- Error reports.
- Conversion events.
We use analytics information to improve our website, property search tools, user experience, content, and marketing performance.
Analytics cookies may be first-party or third-party cookies.
7.4 Advertising and Marketing Cookies
Advertising cookies are used to deliver, measure, and improve advertisements and marketing campaigns.
These cookies may be used to:
- Show relevant property advertisements.
- Retarget users who viewed listings.
- Measure ad performance.
- Track conversions.
- Build audience segments.
- Limit repeated ads.
- Analyze marketing effectiveness.
- Personalize offers.
- Attribute leads to campaigns.
- Support cross-context behavioral advertising where permitted.
Advertising cookies may involve third-party platforms and may be considered “sharing,” “targeted advertising,” “cross-context behavioral advertising,” or similar activity under certain laws.
Where required, we will obtain consent or provide opt-out choices.
7.5 Social Media Cookies
Social media cookies may be used when you interact with social media features, embedded content, share buttons, social login tools, or advertisements.
These cookies may be placed by platforms such as:
- Meta/Facebook.
- Instagram.
- LinkedIn.
- TikTok.
- X/Twitter.
- YouTube.
- Google.
- WhatsApp-related tools.
- Other social media or advertising platforms.
Social media platforms may use these cookies to recognize your browser or device, associate your visit with your profile, measure advertising, personalize content, or track interactions across websites.
Your use of social media platforms is governed by their own privacy policies and cookie practices.
7.6 Property Personalization Cookies
Because LiBe operates a real estate website, we may use cookies to personalize property-related experiences.
These cookies may help us:
- Remember viewed listings.
- Recommend similar properties.
- Save search filters.
- Understand preferred locations.
- Identify property categories of interest.
- Display relevant real estate opportunities.
- Improve listing recommendations.
- Support property alerts.
- Connect inquiries with viewed properties.
- Improve lead response and customer support.
7.7 Communication and Lead Management Cookies
We may use cookies connected to forms, chat tools, CRM systems, scheduling tools, call tracking tools, SMS tools, WhatsApp links, and email marketing platforms.
These cookies may help us:
- Process property inquiries.
- Attribute inquiries to marketing campaigns.
- Remember submitted forms.
- Support chat conversations.
- Connect users with agents or representatives.
- Measure email or SMS campaign performance.
- Track whether a user clicked a property update link.
- Improve customer support.
7.8 Security and Fraud Prevention Cookies
Security cookies may be used to:
- Detect suspicious activity.
- Prevent spam.
- Protect forms from automated abuse.
- Prevent unauthorized access.
- Detect bots.
- Protect against denial-of-service attacks.
- Maintain website integrity.
- Support authentication.
- Monitor abnormal traffic.
8. Cookie Duration
Cookies may remain on your device for different periods.
8.1 Session Cookies
Session cookies are temporary and expire when you close your browser.
8.2 Persistent Cookies
Persistent cookies remain on your device for a defined period or until you delete them.
Persistent cookies may be used to remember preferences, maintain analytics, recognize returning users, or support advertising.
8.3 Consent Cookies
Consent cookies may be stored to remember your cookie choices and prevent repeatedly asking for the same preferences.
8.4 Third-Party Cookie Duration
Third-party cookies are controlled by the relevant third party and may have different retention periods. We recommend reviewing the privacy and cookie policies of those providers.
9. Personal Data Collected Through Cookies
Cookies may collect or process personal data or information that may be linked to a user, browser, or device.
This may include:
- IP address.
- Device identifiers.
- Cookie identifiers.
- Browser type.
- Device type.
- Operating system.
- Approximate location.
- Pages viewed.
- Listings viewed.
- Search filters used.
- Links clicked.
- Form interactions.
- Referring URL.
- Session duration.
- Advertising identifiers.
- Conversion events.
- Marketing campaign source.
- Analytics identifiers.
- Social media identifiers, where applicable.
- Communication interaction data.
Where cookie data identifies or can reasonably identify an individual, we process it as personal data in accordance with our Privacy Policy and Personal Data Processing Policy.
10. Legal Bases for Using Cookies
Depending on the user’s jurisdiction and the type of cookie, we may rely on one or more legal bases, including:
- Consent.
- Legitimate interest.
- Contractual necessity.
- Legal obligation.
- Website security.
- Fraud prevention.
- User request or interaction.
- Other lawful bases recognized by applicable law.
For non-essential cookies, including analytics, advertising, social media, retargeting, and similar cookies, we will provide notice and obtain consent or provide opt-out rights where required by applicable law.
11. Consent to Cookies
Where required by law, we will request your consent before placing non-essential cookies on your device.
Consent may be requested through:
- A cookie banner.
- A cookie preference center.
- A consent management platform.
- Browser or device settings.
- Account preferences.
- Other lawful consent mechanisms.
We aim to make cookie choices clear, specific, informed, and easy to manage.
Users should be able to reject non-essential cookies as easily as they accept them.
12. Managing Cookie Preferences
You may manage your cookie preferences through:
- The cookie banner is displayed on the website.
- The “Cookie Settings” link on our website.
- Browser settings.
- Device settings.
- Advertising platform settings.
- Social media platform settings.
- Industry opt-out tools, where available.
- Contact us at legal@letslibe.com.
If you change or delete cookies, use a different browser or device, or clear browser storage, you may need to reset your preferences.
13. Browser Controls
Most browsers allow you to:
- View cookies.
- Delete cookies.
- Block cookies.
- Block third-party cookies.
- Receive alerts before cookies are placed.
- Clear browsing data.
- Manage site-specific permissions.
Browser controls vary by browser and device.
Blocking cookies may affect website functionality, including property search, saved preferences, forms, chat tools, and personalized features.
14. Mobile Device Controls
Mobile devices may allow users to manage:
- Advertising identifiers.
- App tracking permissions.
- Location permissions.
- Push notification permissions.
- Browser cookies.
- Cross-app tracking.
- Personalized advertising settings.
You should review your device settings to manage these preferences.
15. Global Privacy Control and Similar Signals
Where required by applicable law, we will make reasonable efforts to recognize legally valid opt-out preference signals, such as Global Privacy Control, when technically feasible and legally applicable.
Such signals may be treated as requests to opt out of sale, sharing, targeted advertising, or cross-context behavioral advertising where applicable.
Because these technologies and legal requirements continue to evolve, our response to such signals may depend on jurisdiction, browser settings, technical capability, and applicable legal obligations.
16. Do Not Track Signals
Some browsers offer “Do Not Track” signals.
Because there is no uniform legal or technical standard for responding to Do Not Track signals across all jurisdictions, our website may not respond to all such signals.
Where legally required, we will honor recognized opt-out preference signals or provide alternative opt-out mechanisms.
17. Do Not Sell or Share My Personal Information
LiBe does not sell personal information in exchange for money.
However, some privacy laws define “sell,” “share,” “targeted advertising,” or “cross-context behavioral advertising” broadly to include certain uses of cookies, pixels, advertising technologies, analytics tools, or retargeting platforms.
Where applicable, users may opt out of the sale or sharing of personal information or its use for targeted advertising.
To submit a request, contact: legal@letslibe.com
Subject line:
Do Not Sell or Share My Personal Information
Where available, you may also use our “Do Not Sell or Share My Personal Information” link or cookie preference center.
18. Advertising Opt-Outs
You may be able to manage personalized advertising through:
- Cookie Settings on our website.
- Browser settings.
- Device advertising settings.
- Google advertising settings.
- Meta advertising settings.
- LinkedIn advertising settings.
- TikTok advertising settings.
- Other advertising platform controls.
- Industry opt-out tools were available.
Opting out of personalized advertising does not mean you will no longer see ads. It means the ads may be less personalized.
19. Third-Party Cookies and Providers
We may use third-party technologies from providers such as:
- Analytics providers.
- Advertising networks.
- Social media platforms.
- CRM platforms.
- Email marketing providers.
- SMS and WhatsApp communication providers.
- Chat and customer support tools.
- Mapping providers.
- Video hosting providers.
- Security and fraud prevention providers.
- Form and lead management providers.
- Payment or scheduling providers, where applicable.
Third-party providers may collect information directly from your browser or device and process it in accordance with their own privacy policies.
LiBe is not responsible for the independent privacy or cookie practices of third parties.
20. Examples of Third-Party Tools We May Use
Depending on the website configuration, we may use tools such as:
- Google Analytics.
- Google Tag Manager.
- Google Ads.
- Meta Pixel.
- Facebook or Instagram advertising tools.
- LinkedIn Insight Tag.
- TikTok Pixel.
- YouTube embedded video tools.
- Mapping tools.
- CRM or lead management tools.
- Email campaign tools.
- SMS or WhatsApp communication tools.
- Chat widgets.
- Security tools.
- Consent management platforms.
This list is illustrative and may change as our website and business operations evolve.
We recommend maintaining an up-to-date cookie table on the website that identifies active cookies, providers, purposes, categories, and retention periods.
21. Cookie Table
LiBe should maintain a current cookie table. The table below is a template and should be completed after scanning the website.
22. Cookies and Real Estate Services
Because LiBe provides real estate-related services, cookies may be used to support:
- Property search.
- Listing recommendations.
- Saved searches.
- Recently viewed listings.
- Property inquiry attribution.
- Appointment scheduling.
- Agent or representative follow-up.
- Property alert subscriptions.
- Real estate marketing campaigns.
- Investment opportunity communications.
- User preference management.
- Market analytics.
Cookies may help us understand which listings, locations, property types, and price ranges are relevant to users.
23. Cookies in Emails and Communications
Our emails and digital communications may contain pixels, tracking links, or similar technologies that help us understand:
- Whether an email was opened.
- Whether a link was clicked.
- Which property listings were viewed?
- Whether a user interacted with an offer.
- Whether a communication was delivered.
- Whether a user unsubscribed.
- Campaign performance.
We may use this information to improve communications, property alerts, marketing campaigns, and customer support.
You may unsubscribe from marketing emails using the unsubscribe link or by contacting: legal@letslibe.com
24. Cookies, SMS, WhatsApp, and Tracking Links
SMS and WhatsApp messages may contain links that include tracking parameters.
These may help us:
- Identify which property update was clicked.
- Measure campaign performance.
- Connect inquiries with listings.
- Improve response quality.
- Support customer service.
- Prevent fraud or misuse.
- Maintain opt-in and opt-out records.
You may opt out of marketing SMS or WhatsApp communications as described in our Privacy Policy and Communications Consent Policy.
25. Children and Cookies
Our website is not directed to children.
We do not knowingly use cookies to target children with behavioral advertising.
If we become aware that we have collected personal data from a child without required authorization, we may delete or restrict that information.
Parents or guardians may contact: legal@letslibe.com
26. Sensitive Personal Data
We do not intentionally use cookies to collect sensitive personal data unless lawful, necessary, and subject to appropriate consent or safeguards.
Sensitive data may include information about health, race, ethnicity, political opinions, religious beliefs, biometric data, sexual orientation, or other legally protected categories.
Users should not submit sensitive information through website forms unless specifically requested for a lawful purpose.
27. International Users Across the Americas
Users may access our website from different countries, including Colombia, the United States, Canada, Mexico, Brazil, Peru, Chile, Argentina, Panama, the Caribbean, and other jurisdictions.
Cookie and tracking technology laws vary by jurisdiction.
We aim to provide a transparent and flexible consent and preference framework that supports:
- Notice before or at the time of collection.
- Meaningful user choice.
- Consent was required.
- Opt-out rights were required.
- Cookie preference management.
- Withdrawal of consent.
- Access to privacy contact channels.
- Protection of personal data.
- Compliance with applicable marketing and advertising requirements.
- Appropriate records of consent and preferences.
28. Colombia-Specific Notice
LiBe Holdings SAS is registered in Colombia and processes personal data in accordance with Colombian data protection principles.
Where cookies or similar technologies collect personal data, such processing may be subject to Colombian personal data protection rules.
Users may contact LiBe to exercise applicable rights of access, update, correction, deletion, revocation of authorization, and other rights recognized under Colombian law.
Contact: legal@letslibe.com
29. United States and California Notice
For users in the United States, including California residents, certain cookies and tracking technologies may be considered sale, sharing, targeted advertising, or cross-context behavioral advertising under applicable privacy laws.
California residents may have the right to opt out of the sale or sharing of personal information.
To exercise this right, contact: legal@letslibe.com
Subject line:
Do Not Sell or Share My Personal Information
Where available, users may also use our cookie preference center or “Do Not Sell or Share My Personal Information” link.
30. Canada Notice
For users in Canada, cookies and similar technologies may involve the collection, use, or disclosure of personal information.
Where required, LiBe will seek meaningful consent and provide information about purposes, third-party involvement, and user choices.
Users may withdraw consent where legally permitted by contacting: legal@letslibe.com
31. Brazil Notice
For users in Brazil, cookie data that identifies or can identify an individual may be considered personal data under applicable Brazilian data protection law.
Where required, LiBe will rely on an appropriate legal basis, provide transparent notice, allow consent management where appropriate, and respect applicable data subject rights.
Requests may be submitted to: legal@letslibe.com
32. Other Latin American Jurisdictions
Users in jurisdictions such as Mexico, Peru, Argentina, Chile, Ecuador, Uruguay, Panama, Costa Rica, and other countries may have privacy rights under local law.
These may include rights to access, correct, update, delete, oppose, revoke consent, or limit processing.
Requests may be submitted to: legal@letslibe.com
33. Withdrawal of Consent
Where cookie processing is based on consent, you may withdraw consent at any time.
You may withdraw consent by:
- Using the Cookie Settings link.
- Adjusting browser settings.
- Deleting cookies.
- Adjusting device settings.
- Contacting legal@letslibe.com.
Withdrawal of consent does not affect processing that occurred before withdrawal.
Some website features may not work properly after cookies are disabled.
34. Recordkeeping and Consent Logs
Where appropriate and legally required, LiBe may maintain records of:
- Cookie consent choices.
- Consent date and time.
- Consent version.
- User region or country.
- Browser or device information.
- Cookie categories accepted or rejected.
- Withdrawal of consent.
- Opt-out requests.
- Do Not Sell or Share requests.
These records may be used for compliance, auditing, dispute resolution, security, and legal defense.
35. Data Retention for Cookie Data
Cookie data is retained for different periods depending on the cookie type, purpose, and provider.
We retain cookie-derived personal data only for as long as reasonably necessary for the purposes described in this Policy, including:
- Website operation.
- Security.
- Analytics.
- Advertising.
- Consent management.
- Legal compliance.
- Dispute resolution.
- Fraud prevention.
Third-party providers may have their own retention periods.
36. Security of Cookie Data
We use reasonable technical, administrative, and organizational safeguards designed to protect cookie-derived personal data.
However, no online system, cookie technology, communication method, or data storage system is completely secure.
Users should use secure browsers, keep devices up to date, avoid suspicious links, and manage privacy settings regularly.
37. User Rights
Depending on your jurisdiction, you may have the right to:
- Request access to personal data.
- Request correction.
- Request deletion.
- Withdraw consent.
- Object to processing.
- Restrict processing.
- Request portability, where applicable.
- Opt out of targeted advertising.
- Opt out of sale or sharing.
- Limit use of sensitive personal data, where applicable.
- File a complaint with a competent authority.
To exercise rights, contact: legal@letslibe.com
We may request information to verify your identity before processing your request.
38. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect:
- Changes in cookies used.
- Changes in third-party providers.
- Changes in website functionality.
- Changes in legal requirements.
- Changes in advertising practices.
- Changes in analytics tools.
- Changes in consent management practices.
The updated version will be posted with a revised “Last Updated” date.
Where required, we may request renewed consent.
39. Legal Disclaimer
This Cookie Policy is provided for transparency and compliance purposes. It does not limit any rights that users may have under applicable law.
If any provision of this Cookie Policy conflicts with mandatory legal requirements, the applicable legal requirement will control.
LiBe reserves all rights, defenses, limitations, and protections available under applicable law.
40. Acknowledgment
By using our website, selecting cookie preferences, continuing to browse where legally permitted, submitting forms, interacting with property listings, clicking communication links, or otherwise using our services, you acknowledge that you have read and understood this Cookie Policy.
Where legally required, non-essential cookies will be used only after you provide consent or where another lawful basis applies.
LiBe Holdings SAS
NIT: 902-043-981
Registered Office: Barranquilla, Atlántico, Colombia
Email: legal@letslibe.com
Please include your name, contact information, country or state of residence, the nature of your request, and enough information for us to process your request.
Last Updated: September 7, 2026
CONTACT INFORMATION
For questions, requests, complaints, cookie settings, consent withdrawal, opt-out requests, Do Not Sell or Share requests, or privacy rights requests, contact: