IMPORTANT NOTICE

This Automation & Digital Agent Disclosure explains how LiBe Holdings uses artificial intelligence, automation, digital agents, chatbots, and machine learning across its services, communications, and digital platforms.

This Artificial Intelligence (AI), Automation, and Digital Agent Disclosure (“Disclosure”) applies to all users, visitors, customers, prospective customers, property owners, buyers, sellers, landlords, tenants, investors, brokers, agents, employees, contractors, vendors, referral partners, subscribers, website visitors, mobile application users, and other parties interacting with LiBe Holdings, S.A.S., and any of its parents, subsidiaries, affiliates, successors, assigns, related entities, controlled entities, commonly controlled entities, licensed operators, authorized representatives, officers, directors, employees, contractors, agents, brokers, partners, service providers, artificial intelligence systems, digital agents, autonomous systems, and automated technologies (collectively, “LiBe,” “Company,” “we,” “our,” or “us”).

This Disclosure governs the use of artificial intelligence technologies, machine learning systems, automated decision-making systems, digital agents, conversational agents, virtual assistants, automated communications, recommendation engines, predictive systems, and other automated technologies utilized by LiBe.

By accessing, browsing, registering for, purchasing, subscribing to, communicating with, or otherwise using any LiBe Service, you acknowledge that you have read, understood, and agreed to this Disclosure.

1. USE OF ARTIFICIAL INTELLIGENCE

LiBe may utilize artificial intelligence technologies to support and improve business operations, customer experiences, communications, marketing activities, real estate services, investment-related services, lead generation activities, content creation, software functionality, and operational processes.

AI technologies may be used independently or in combination with human review.

2. DIGITAL AGENTS AND VIRTUAL ASSISTANTS

LiBe may utilize:

• AI agents
• Digital agents
• Autonomous agents
• Virtual assistants
• Chatbots
• Conversational systems
• Customer support bots
• Automated customer service systems
• Voice assistants
• Messaging assistants
• AI-powered search systems

Users acknowledge that they may communicate with automated systems rather than human representatives.

AI systems may respond to questions, provide information, recommend content, route requests, schedule appointments, collect information, qualify leads, facilitate transactions, or perform other automated functions.

3. AUTOMATED COMMUNICATIONS

Communications may be generated, assisted, routed, optimized, scheduled, or delivered by automated technologies.

Such communications may include:

• Emails
• SMS messages
• WhatsApp messages
• Social media messages
• Push notifications
• Voice communications
• Customer support responses
• Property updates
• Lead follow-up communications
• Appointment reminders

Users acknowledge that automated systems may participate in communications.

4. AI-GENERATED CONTENT

LiBe may utilize artificial intelligence to create, modify, optimize, analyze, summarize, translate, recommend, or generate:

• Text
• Property descriptions
• Marketing content
• Advertisements
• Emails
• Images
• Videos
• Audio content
• Reports
• Market analyses
• Investment-related information
• Customer communications

AI-generated content may contain inaccuracies, omissions, outdated information, hallucinations, transcription errors, translation errors, or other limitations.

Users should independently verify important information.

5. NO HUMAN REVIEW GUARANTEE

Not all AI-generated outputs are reviewed by human personnel before being presented to users.

LiBe reserves the right to utilize fully automated systems where permitted by law.

Users should not assume that all content, communications, recommendations, analyses, or responses have been reviewed by a human representative.

6. NO PROFESSIONAL ADVICE

AI-generated information does not constitute:

• Legal advice
• Tax advice
• Accounting advice
• Financial advice
• Securities advice
• Investment advice
• Medical advice
• Engineering advice
• Architectural advice
• Regulatory advice

Users should consult qualified professionals before making important decisions.

7. NO GUARANTEE OF ACCURACY

LiBe does not guarantee that AI-generated outputs are:

• Accurate
• Complete
• Current
• Reliable
• Error-free
• Suitable for any particular purpose

AI systems may generate incorrect, misleading, incomplete, biased, outdated, or inappropriate outputs.

Users remain responsible for independently evaluating all information.

8. AUTOMATED DECISION-MAKING

LiBe may use automated systems to assist with:

• Lead qualification
• Customer segmentation
• Property recommendations
• Content recommendations
• Marketing personalization
• Fraud detection
• Risk assessments
• Customer support routing
• Search results
• Advertising optimization

Automated systems may influence outcomes, but may not be the sole basis for certain decisions where prohibited by law.

9. MACHINE LEARNING AND MODEL IMPROVEMENT

Information provided by users may be utilized to:

• Improve services
• Train internal systems
• Improve algorithms
• Improve recommendations
• Enhance operational efficiency

subject to applicable privacy laws, contractual obligations, and regulatory requirements.

10. THIRD-PARTY AI SYSTEMS

LiBe may utilize AI technologies provided by:

• Third-party vendors
• Cloud providers
• Software providers
• Technology partners
• Analytics providers

LiBe does not control all aspects of third-party AI systems.

Third-party systems may be governed by separate terms and policies.

11. USER RESPONSIBILITY

Users are solely responsible for:

• Reviewing AI-generated information
• Verifying important information
• Conducting due diligence
• Seeking professional advice where appropriate
• Evaluating recommendations
• Confirming transaction details

Users should not rely solely upon AI-generated outputs.

12. INTELLECTUAL PROPERTY AND AI OUTPUTS

AI-generated outputs may incorporate:

• Publicly available information
• Licensed information
• User-provided information
• Proprietary information

Ownership and licensing rights relating to AI-generated outputs shall be governed by applicable agreements, intellectual property laws, and applicable service terms.

13. NO GUARANTEE OF AVAILABILITY

LiBe does not guarantee:

• Continuous AI availability
• Uninterrupted service
• Error-free operation
• Specific performance levels
• Compatibility with user expectations

AI systems may be modified, suspended, replaced, or discontinued at any time.

14. AI BIAS AND LIMITATIONS DISCLOSURE

Artificial intelligence systems may exhibit:

• Statistical bias
• Data limitations
• Incomplete training data
• Model limitations
• Context limitations
• Language limitations

LiBe does not guarantee that AI systems are free from bias or error.

15. SECURITY AND FRAUD PREVENTION

LiBe may utilize AI technologies for:

• Fraud detection
• Security monitoring
• Threat detection
• Abuse prevention
• Risk management
• Identity verification

Users acknowledge that automated systems may evaluate behavior and activity for security purposes.

16. NO LIABILITY FOR AI OUTPUTS

To the fullest extent permitted by law, LiBe shall not be liable for:

• AI-generated errors
• Incorrect recommendations
• Inaccurate information
• Automated communications
• Decision-making outcomes
• Content generation errors
• Translation errors
• Summarization errors
• Data interpretation errors

Users assume responsibility for independent verification and decision-making.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, LiBe shall not be liable for:

• Lost profits
• Lost revenue
• Lost business opportunities
• Consequential damages
• Indirect damages
• Incidental damages
• Reliance on AI outputs

LiBe’s total liability, if any, shall not exceed the amount paid by the affected user to LiBe during the twelve (12) months preceding the claim or USD $100, whichever is greater, except where prohibited by law.

18. FUTURE TECHNOLOGIES

This Disclosure applies not only to current technologies but also to future technologies that perform substantially similar functions, including technologies not yet commercially available at the time of publication.

19. INTERNATIONAL APPLICABILITY

This Disclosure is intended to apply throughout:

• United States
• Puerto Rico
• Canada
• Mexico
• Colombia
• Brazil
• Argentina
• Chile
• Peru
• Uruguay
• Panama
• Central America
• South America
• Caribbean jurisdictions

LiBe recognizes that laws governing artificial intelligence, automated systems, privacy, consumer protection, telecommunications, discrimination, employment, and cybersecurity vary among jurisdictions.

20. MANDATORY LAW SAVINGS CLAUSE

Nothing in this Disclosure shall limit rights granted under applicable:

• Privacy laws
• Consumer protection laws
• Telecommunications laws
• Employment laws
• Anti-discrimination laws
• Cybersecurity laws
• Artificial intelligence regulations
• Data protection laws

Where local law grants rights, protections, disclosures, obligations, restrictions, remedies, or enforcement mechanisms that cannot legally be waived, those provisions shall prevail solely to the extent required by law.

All remaining provisions shall remain valid, enforceable, and binding to the fullest extent permitted by law.

21. GOVERNING LAW

Except where prohibited by mandatory law, this Disclosure shall be governed by the laws of the Republic of Colombia.

22. JURISDICTION

Except where prohibited by mandatory law, disputes relating to this Disclosure shall be subject exclusively to the courts located in:

Barranquilla, Atlántico, Colombia.

LiBe Holdings, S.A.S.

NIT: 902-043-981

Barranquilla, Atlántico, Colombia

Puerto Rico Real Estate Broker License: C-17849

All compliance inquiries, consumer complaints, regulatory communications, AI-related requests, privacy requests, and legal notices should be submitted to: legal@letslibe.com

LAST UPDATED: September 7, 2026